Gas and electricity emergencies
How can we help you with your emergency?
Gas and electricity emergencies
How can we help you with your emergency?
What do I do if I smell gas?
If you smell gas at home or on the street:
- Open doors and windows for ventilation
- Do not use matches or naked flames
- Do not use mobile phones
- If it is safe to do so, turn the gas off at the meter unless the meter is located in the cellar/basement
- If an electrical security entry lock/phone is fitted, then this must not be operated. The door must be opened manually
- Call the National Gas Emergency Helpline: 0800 111 999
